With audits, anomaly processing and other management steps, companies have a growing and continuous need for operational excellence. All stages (from pre-production to post-production) are essential in this process. Process optimization is necessary to continuously improve the production of products or services within the company. From the layout of the workspace to the ergonomics of the technologies used, all these elements must be considered when setting up the operational excellence process.
Digitize to achieve excellence
Digitization is not just about digitizing the supply and the entire value chain. For digitization to take full power, processes must also adapt and be digitized. Once Big Data is in place, every employee in the organization needs easy access, at anytime and anywhere, to the information they need to accomplish their tasks and interact in real time with other people they talk to, be it internal or external to the company. To do this, the employee needs two things: a physical tool such as a smartphone (the most commonly connected object on the planet) or a tablet from which he can connect to the information system of the enterprise through a multitude of mobile applications and carry out the data collection and processing it needs.
A multiplication of applications for mobile applications to adapt and speed up processes
Due to the digital transformation currently underway in all companies, information systems departments are faced with an explosion of demand for mobile applications to complement the business applications already in place to act faster and better, all in a collaborative way. This is particularly time-consuming and represents a significant cost. All employees have, at best, a phone and sometimes a tablet. If their expectations are not met quickly, they tend to create their own applications to simplify their tasks and share more quickly with stakeholders. These applications are not controlled by information systems management, so they create significant security vulnerabilities in the company’s data.
Operational excellence serving customer experience
Digital transformation affects everyone more or less. Digitization, the availability of data on the Internet has changed the behavior of consumers, multiplied all-out exchanges. This transformation is accompanied by a deeper transformation of our society with new ways of thinking and exchanging. At the business level, this transformation has also impacted business models to become more customer centric and the experience they can gain from their relationship with an organization.This new interaction requires to adapt as quickly as possible the processes to arrive at these new eldorado continuously demanded by the customers.
Lean management: each employee is a generator of excellence
The employee at his workstation is in the best position to know what he needs to increase his productivity. To increase the valuehe brings to the company, it is necessary to remove all waste and improve production while giving meaning to his work. In the past, these decisions were made within the directorates. Now they come from the bottom of the chart. We are now moving towards continuous collaborative improvement. This is a new way to achieve operational excellence.
The opportunity:
The willingness of companies to strive for operational excellence for reasons of differentiation and competitiveness as well as for the other reasons mentioned above, also requires a tool that is created for this purpose being as ergonomic and intuitive as possible. The use of a digitizing device therefore gives the user the opportunity to better carry out his mission and also serves to empower him while actively participating in the more global objective of optimizing processes across the entire world, regardless of which department it belongs to.
Digital and smartphone and tablet applications offer many opportunities to improve business processes. Firstly, the mobile application can be permanently embedded by each manager and speaker, it can work with or without a network connection. These technologies therefore offer significant gains in terms of time, quality of execution, safety and performance. It is now about applying lean to any type of industry, not just the automotive industry, and taking advantage of its benefits to maximize operational excellence.
By way of example, the use of digital and mobile technologies makes it possible to perform many tasks 100 times faster than with a “traditional” business package.
How UERP responds to these issues:
UERP responds to all ofthese challenges by digitizing all business processes to achieve operational excellence through continuous collaborative improvement using a single platform.
UERP is a digitalization platform that allows the user to have all the necessary elements in one tool. It is therefore possible with this platform to comply with the 5 “S” [1] of excellence and thus maintain a high level of performance for all employees in a global pattern of continuous improvement.
UERP allows employees of a production site to note the positions that are already optimized, to note the items requiring improvements, to propose areas for improvement, to work with the auditors to compare their observations, analyze maintenance operations to determine whether it is more appropriate to practice planned or preventive maintenance instead.
The chart below illustrates by examples the issues that can be easily handled by creating mobile applications using Digitalizr in the organization to improve operational excellence collaboratively.
Digitalization at the service of operational excellence (Figure 1)
The digitization of processes is not limited to production sites, it is rampant throughout an organization and affects all departments: financial administration, human resources, communication or marketing and sales or even the general direction. Operational excellence also requires faster decision-making and validation. Digitalizr creates any applicationon demand to simplify these processes.
“Our technology is revolutionizing the distribution of mobile software. We enable humans to increase their productivity thanks to their own embedded electronics, their smartphone, “says Paul Sitbon, President of UERP – VP Consulting UERP.
UERP is a digitalization program deployment platform
The UERP application factory carries business applications on smartphones or mobiles and develops new functionalities that would be non-existent to meet the new needs related to digital transformation and enterprise 2.0. It multiplies the uses of business software packages.
UERP not only increases the use of business software packages, but also unleashes innovation. Employees create their own dedicated mobile applications to meet the needs that they have identified and thus streamline their work and better collaborate within their environment. This eliminates unnecessary waste and optimizes internal processes. An application tested on a group site may be replicated to another site in another country. A new test method can then be standardized while being localized. The only limit for creating these apps is the imagination of the human being. An application is created in less than an hour. Each employee is then a force of proposal, and innovates in his processes and makes the company more agile.
UERP enables the Information Systems Department (DSI) to respond to the unsatisfied demands of mobile application developers to simplify many of their business processes or to create new ones and to meet the demands management and innovation / growth to maintain their competitive advantages. As a mobile-based modular application production company, Digitalizr enables the DSI to drastically accelerate the digitization of business processes across the entire organization chart in record time thanks to zero-code programming. (See box: benefits of zero code programming).
Administrator Profiles (Figure 2)
UERP optimizes operational excellence in a decentralized multisite environment
UERP is irreplaceable when the group is split up on several continents and has factories spread over several sites. Indeed, the UERP platform is available de facto in 23 languages. There is no language barrier. In addition, applications created on site can be localized instantly with local parameters specific to each country according to working hours, regulations, the operation of the site concerned and the specificities of the plant. The experience of some immediately benefits others in a collaborative way.
UERP comes with 300 ready-made modules. UERP also supports the construction of software factory libraries specific to each entity, thereby increasing its digitization capabilities on a continuous basis. The platform incorporates the most robust and secure specifications to fit the requirements of each environment. UERP leverages 40 years of combined experience in the cloud and mobile technologies. All developments of UERP come with a guarantee of perfect completion.
UERP: interconnection with business software
UERP integrates rapidly and easily into the company’s information system. In addition, UERP APIs simplify sending data collected via UERP mobile applications to business software packages used by businesses. Thanks to the modular structure of UERP’s applications, it is easy to assemble “à la carte” and for each factory or group of production sites the APIs specific to the business software programs involved in this specific framework. Thus, everyone can respond “on the fly” to the diversity of solutions implemented within each plant (knowing the extreme variety of systems in place and specific operating specific to each industry).
Induced benefits:
Operational excellence makes it possible to obtain more efficient production over the long term. This process is never finished, but by using the right tools it can monopolize as few resources as possible. The goal is to automate the process as much as possible to allow human resources to be available for other missions.
The digitalization of business processes makes the company more agile. They can then respond much more quickly to the new requirements of stakeholders and especially customers.
With its smartphone and the scope of its possibilities, each employee is a link in the organization’s collaborative chain. Man is at the center of value creation. Each employee creates and brings their own added value.
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January 31, 2017