{"id":10039,"date":"2018-12-15T13:06:32","date_gmt":"2018-12-15T13:06:32","guid":{"rendered":"https:\/\/sikiwis.com\/?page_id=10039"},"modified":"2022-01-17T11:39:19","modified_gmt":"2022-01-17T10:39:19","slug":"support-clients-sav","status":"publish","type":"page","link":"https:\/\/uerp.com\/fr\/low-no-code-apps\/support-clients-sav\/","title":{"rendered":"Support Client"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><p>[vc_row row_content_width=\u00a0\u00bbgrid\u00a0\u00bb content_text_aligment=\u00a0\u00bbcenter\u00a0\u00bb css=\u00a0\u00bb.vc_custom_1486382581495{padding-top: 103px !important;padding-bottom: 70px !important;}\u00a0\u00bb][vc_column offset=\u00a0\u00bbvc_col-lg-12&Prime; css=\u00a0\u00bb.vc_custom_1485172304881{padding-right: 6% !important;padding-left: 6% !important;}\u00a0\u00bb]<div class=\"edgtf-section-title-holder\" style=\"padding: 0 18%\">\n\t\t\t<h2 class=\"edgtf-st-title\" >\n\t\t\t<span>U-ERP DESK<\/span>\n\t\t<\/h2>\n\t\t\t\t<p class=\"edgtf-st-text\" style=\"font-size: 16px;line-height: 30px;margin-top: 10px\">Mobilisez la pleine puissance des technologies de derni\u00e8re g\u00e9n\u00e9ration avec notre solution U-ERP DESK, disponible sur web et application mobile. Am\u00e9liorez la collaboration entre vos \u00e9quipes gr\u00e2ce \u00e0 notre solution digitale compl\u00e8te et dynamique. B\u00e9n\u00e9ficiez des 500 autres modules activables sur votre plateforme U-ERP.<\/p>\n\t<\/div>[vc_empty_space height=\u00a0\u00bb95px\u00a0\u00bb][vc_row_inner][vc_column_inner width=\u00a0\u00bb1\/4&Prime;]<div class=\"edgtf-iwt clearfix edgtf-iwt-icon-top edgtf-iwt-icon-medium edgtf-iwt-center edgtf-iwt-underline\">\n\t<div class=\"edgtf-iwt-icon\">\n\t\t\t\t\t<a itemprop=\"url\" href=\"#\" target=\"_self\">\n\t\t\t\t\t\t\t\t\t    <span class=\"edgtf-icon-shortcode edgtf-normal\"  data-color=\"#666666\">\n                    <i class=\"edgtf-icon-font-awesome fa fa-apple edgtf-icon-element\" style=\"color: #666666;font-size:55px\" ><\/i>            <\/span>\n\t\t\t\t\t\t\t\t<\/a>\n\t\t\t<\/div>\n\t\t\t<div class=\"edgtf-iwt-line\" style=\"background-color: #666666\"><\/div>\n\t\t<div class=\"edgtf-iwt-content\" style=\"padding-top: 7px\">\n\t\t\t\t\t<p class=\"edgtf-iwt-title\" style=\"margin-top: 17px\">\n\t\t\t\t\t\t\t\t\t<a itemprop=\"url\" href=\"#\" target=\"_self\">\n\t\t\t\t\t\t\t\t\t<span class=\"edgtf-iwt-title-text\">Ios<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t<\/p>\n\t\t\t\t\t<\/div>\n<\/div>[vc_empty_space height=\u00a0\u00bb30px\u00a0\u00bb][\/vc_column_inner][vc_column_inner width=\u00a0\u00bb1\/4&Prime;]<div class=\"edgtf-iwt clearfix edgtf-iwt-icon-top edgtf-iwt-icon-medium edgtf-iwt-center edgtf-iwt-underline\">\n\t<div class=\"edgtf-iwt-icon\">\n\t\t\t\t\t<a itemprop=\"url\" href=\"#\" target=\"_self\">\n\t\t\t\t\t\t\t\t\t    <span class=\"edgtf-icon-shortcode edgtf-normal\"  data-color=\"#666666\">\n                    <i class=\"edgtf-icon-font-awesome fa fa-android edgtf-icon-element\" style=\"color: #666666;font-size:55px\" ><\/i>            <\/span>\n\t\t\t\t\t\t\t\t<\/a>\n\t\t\t<\/div>\n\t\t\t<div class=\"edgtf-iwt-line\" style=\"background-color: #666666\"><\/div>\n\t\t<div class=\"edgtf-iwt-content\" style=\"padding-top: 7px\">\n\t\t\t\t\t<p class=\"edgtf-iwt-title\" style=\"margin-top: 17px\">\n\t\t\t\t\t\t\t\t\t<a itemprop=\"url\" href=\"#\" target=\"_self\">\n\t\t\t\t\t\t\t\t\t<span class=\"edgtf-iwt-title-text\">Android<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t<\/p>\n\t\t\t\t\t<\/div>\n<\/div>[vc_empty_space height=\u00a0\u00bb30px\u00a0\u00bb][\/vc_column_inner][vc_column_inner width=\u00a0\u00bb1\/4&Prime;]<div class=\"edgtf-iwt clearfix edgtf-iwt-icon-top edgtf-iwt-icon-medium edgtf-iwt-center edgtf-iwt-underline\">\n\t<div class=\"edgtf-iwt-icon\">\n\t\t\t\t\t<a itemprop=\"url\" href=\"#\" target=\"_self\">\n\t\t\t\t\t\t\t\t\t    <span class=\"edgtf-icon-shortcode edgtf-normal\"  data-color=\"#666666\">\n                    <i class=\"edgtf-icon-font-awesome fa fa-windows edgtf-icon-element\" style=\"color: #666666;font-size:55px\" ><\/i>            <\/span>\n\t\t\t\t\t\t\t\t<\/a>\n\t\t\t<\/div>\n\t\t\t<div class=\"edgtf-iwt-line\" style=\"background-color: #666666\"><\/div>\n\t\t<div class=\"edgtf-iwt-content\" style=\"padding-top: 7px\">\n\t\t\t\t\t<p class=\"edgtf-iwt-title\" style=\"margin-top: 17px\">\n\t\t\t\t\t\t\t\t\t<a itemprop=\"url\" href=\"#\" target=\"_self\">\n\t\t\t\t\t\t\t\t\t<span class=\"edgtf-iwt-title-text\">Windows<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t<\/p>\n\t\t\t\t\t<\/div>\n<\/div>[vc_empty_space height=\u00a0\u00bb30px\u00a0\u00bb][\/vc_column_inner][vc_column_inner width=\u00a0\u00bb1\/4&Prime;]<div class=\"edgtf-iwt clearfix edgtf-iwt-icon-top edgtf-iwt-icon-medium edgtf-iwt-center edgtf-iwt-underline\">\n\t<div class=\"edgtf-iwt-icon\">\n\t\t\t\t\t<a itemprop=\"url\" href=\"#\" target=\"_self\">\n\t\t\t\t\t\t\t\t\t    <span class=\"edgtf-icon-shortcode edgtf-normal\"  data-color=\"#666666\">\n                    <i class=\"edgtf-icon-font-awesome fa fa-internet-explorer edgtf-icon-element\" style=\"color: #666666;font-size:55px\" ><\/i>            <\/span>\n\t\t\t\t\t\t\t\t<\/a>\n\t\t\t<\/div>\n\t\t\t<div class=\"edgtf-iwt-line\" style=\"background-color: #666666\"><\/div>\n\t\t<div class=\"edgtf-iwt-content\" style=\"padding-top: 7px\">\n\t\t\t\t\t<p class=\"edgtf-iwt-title\" style=\"margin-top: 17px\">\n\t\t\t\t\t\t\t\t\t<a itemprop=\"url\" href=\"#\" target=\"_self\">\n\t\t\t\t\t\t\t\t\t<span class=\"edgtf-iwt-title-text\">Internet<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t<\/p>\n\t\t\t\t\t<\/div>\n<\/div>[vc_empty_space height=\u00a0\u00bb30px\u00a0\u00bb][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row row_content_width=\u00a0\u00bbgrid\u00a0\u00bb][vc_column][vc_single_image image=\u00a0\u00bb21512&Prime; img_size=\u00a0\u00bbfull\u00a0\u00bb alignment=\u00a0\u00bbcenter\u00a0\u00bb][vc_empty_space height=\u00a0\u00bb95px\u00a0\u00bb]<div class=\"edgtf-section-title-holder\" >\n\t\t\t<h2 class=\"edgtf-st-title\" >\n\t\t\t<span>Digitalisez et contr\u00f4lez vos tickets gr\u00e2ce \u00e0 notre solution :<\/span>\n\t\t<\/h2>\n\t\t<\/div>[vc_column_text]<\/p>\n<ul>\n<li>G\u00e9rez vos tickets clients et votre SAV sans contraintes.<\/li>\n<li>G\u00e9rer les droits de chaque membre de chaque organisation cliente : acc\u00e8s ou pas acc\u00e8s, si acc\u00e8s choix des affaires et projets auxquels le contact a acc\u00e8s.<\/li>\n<li>Signalez des anomalies sur les biens et services qui lui sont livr\u00e9s, soit de fa\u00e7on transverse &#8211; li\u00e9 \u00e0 l&rsquo;affaire &#8211; soit en rattachement direct \u00e0 des \u00e9l\u00e9ments de biens et services afin de localiser pr\u00e9cis\u00e9ment l&#8217;emplacement de l&rsquo;anomalie signal\u00e9e.<\/li>\n<li>G\u00e9rez les affectations et distributions internes des tickets clients ainsi que les \u00e9changes avec le client directement depuis la plateforme lorsque vos \u00e9quipes souhaitent communiquer des informations ou recueillir des compl\u00e9ments d&rsquo;information.<\/li>\n<li>Pr\u00e9venez vos clients concern\u00e9s avec des notifications apr\u00e8s la r\u00e9solution des tickets.<\/li>\n<li>Effectuez des archives afin de garantir une tra\u00e7abilit\u00e9 totale de l&rsquo;ensemble des op\u00e9rations effectu\u00e9es.<\/li>\n<\/ul>\n<p>[\/vc_column_text][vc_empty_space height=\u00a0\u00bb52px\u00a0\u00bb]<a itemprop=\"url\" href=\"\/fr\/contactez-nous\/\" target=\"_self\" style=\"font-size: 12px;margin: 9px 0 9px 28px\" class=\"edgtf-btn edgtf-btn-medium edgtf-btn-solid\"  >\n    <span class=\"edgtf-btn-text\">CONTACTEZ NOUS<\/span>\n    <\/a>[vc_empty_space][\/vc_column][\/vc_row]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>[vc_row row_content_width=\u00a0\u00bbgrid\u00a0\u00bb content_text_aligment=\u00a0\u00bbcenter\u00a0\u00bb css=\u00a0\u00bb.vc_custom_1486382581495{padding-top: 103px !important;padding-bottom: 70px !important;}\u00a0\u00bb][vc_column offset=\u00a0\u00bbvc_col-lg-12&Prime; css=\u00a0\u00bb.vc_custom_1485172304881{padding-right: 6% !important;padding-left: 6% !important;}\u00a0\u00bb][vc_empty_space height=\u00a0\u00bb95px\u00a0\u00bb][vc_row_inner][vc_column_inner width=\u00a0\u00bb1\/4&Prime;][vc_empty_space height=\u00a0\u00bb30px\u00a0\u00bb][\/vc_column_inner][vc_column_inner width=\u00a0\u00bb1\/4&Prime;][vc_empty_space height=\u00a0\u00bb30px\u00a0\u00bb][\/vc_column_inner][vc_column_inner width=\u00a0\u00bb1\/4&Prime;][vc_empty_space height=\u00a0\u00bb30px\u00a0\u00bb][\/vc_column_inner][vc_column_inner width=\u00a0\u00bb1\/4&Prime;][vc_empty_space height=\u00a0\u00bb30px\u00a0\u00bb][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row row_content_width=\u00a0\u00bbgrid\u00a0\u00bb][vc_column][vc_single_image image=\u00a0\u00bb21512&Prime; img_size=\u00a0\u00bbfull\u00a0\u00bb alignment=\u00a0\u00bbcenter\u00a0\u00bb][vc_empty_space height=\u00a0\u00bb95px\u00a0\u00bb][vc_column_text] G\u00e9rez vos tickets clients et votre SAV sans contraintes. G\u00e9rer les droits [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":28019,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"full-width.php","meta":{"footnotes":""},"categories":[],"tags":[],"class_list":["post-10039","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.1 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Support Client - UERP - LOW &amp; NO CODE PLATFORM - APPS &amp; ERP<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/uerp.com\/fr\/low-no-code-apps\/support-clients-sav\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Support Client - UERP - LOW &amp; NO CODE PLATFORM - APPS &amp; ERP\" \/>\n<meta property=\"og:description\" content=\"[vc_row row_content_width=\u00a0\u00bbgrid\u00a0\u00bb content_text_aligment=\u00a0\u00bbcenter\u00a0\u00bb css=\u00a0\u00bb.vc_custom_1486382581495{padding-top: 103px !important;padding-bottom: 70px !important;}\u00a0\u00bb][vc_column offset=\u00a0\u00bbvc_col-lg-12&Prime; css=\u00a0\u00bb.vc_custom_1485172304881{padding-right: 6% !important;padding-left: 6% !important;}\u00a0\u00bb][vc_empty_space height=\u00a0\u00bb95px\u00a0\u00bb][vc_row_inner][vc_column_inner width=\u00a0\u00bb1\/4&Prime;][vc_empty_space height=\u00a0\u00bb30px\u00a0\u00bb][\/vc_column_inner][vc_column_inner width=\u00a0\u00bb1\/4&Prime;][vc_empty_space height=\u00a0\u00bb30px\u00a0\u00bb][\/vc_column_inner][vc_column_inner width=\u00a0\u00bb1\/4&Prime;][vc_empty_space height=\u00a0\u00bb30px\u00a0\u00bb][\/vc_column_inner][vc_column_inner width=\u00a0\u00bb1\/4&Prime;][vc_empty_space height=\u00a0\u00bb30px\u00a0\u00bb][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row row_content_width=\u00a0\u00bbgrid\u00a0\u00bb][vc_column][vc_single_image image=\u00a0\u00bb21512&Prime; img_size=\u00a0\u00bbfull\u00a0\u00bb alignment=\u00a0\u00bbcenter\u00a0\u00bb][vc_empty_space height=\u00a0\u00bb95px\u00a0\u00bb][vc_column_text] G\u00e9rez vos tickets clients et votre SAV sans contraintes. 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